Thank you for visiting and shopping at Voskanian Parfumes online store. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1-2 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery in Yerevan:
Orders can be placed at any time of the day and week, but delivery service works from 11 am to 10 pm. Orders are delivered during 24 hours after placing them. Orders registered after 15:00 will be delivered during the next day. Orders registered on non-working days will be delivered within 1 or 2 days.
Duties and Taxes
The cost of taxes and duties is already applied to your order. No additional fees are required.
The order can be canceled before its delivery. If the delivery of the order is on its way, it cannot be canceled. Further information on order cancellation and returning can be found in theReturn & Refunds Policy.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.