Privacy Policy

Information gathering

We can gather and keep the following personal information:

  •         Name, Surname, E-mail, Phone numbers.
  •         Bank details if the payment has been done through bank transfer. We do not have any of your payment card detail, because on our portal the online payments are exclusively done through the ARCA payment system.
  •         Your orders’ history, preferred goods list, etc.
  •         Order delivery address, and the necessary extra information for organizing the delivery.
  •         The correspondence with us (including the chat and e-mail letters).

Use of Information

With this you agree that we can use your personal information for the following:

  •         Organizing of orders delivery.
  •         Evaluation of the quality of our services and improvement provided by us
  •         Verification and reporting of additional information via call or E-mail In non-standard situations
  •         Sending notification informing about our goods and order delivery


A “cookie” is a small piece of data stored on your computer’s hard drive when you visit our site. We do not use cookies to store or collect any personal information. Many browsers provide an option to block or remove cookies. You can visit our site successfully while blocking cookies, but leaving cookies enabled in your browser will help us to improve our site’s usability and effectiveness.

Log Files

Like most standard website servers, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the Web site and to gather demographic information about our user community. Unless we separately notify you, we do not link this automatically collected data to your personal information or use it for other purposes.

Information privacy

The information provided to us by you is absolutely considered private and cannot be provided to the third person. 

Enquire now

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.